The fastest way to get support for AVSnap is to use
our online forum. This forum is monitored on Monday
through Friday from 6am to 6pm.
Please make sure to
download the latest version of AVSnap. We constantly
update AVSnap with bug fixes and additional features.
AVSnap offers 7 different languages. We constantly
working on additional languages to add to AVSnap
capabilities. The language editor is part of the AVSnap
and can be used to create file for any language. If your
language is not available, use create new language
function to start generating manus in your native
AVSnap engineers are not involved in designing
libraries. They only design libraries for Altinex Inc.
It is up to a specific manufacturer to create their own
libraries and send them to AVSnap for posting. If you
have created a library that you believe can be used by
others, consider contributing that library for general
use by other AVSnap users.
Spelling Dictionaries Support
AVSnap offers spelling dictionaries for 14 languages.
English language is supplied with the AVSnap download.
Other languages can be downloaded on demand from "Change
Language" menu in AVSnap.
Password Unlock Support
AVSnap is not in business of unlocking files that
were locked with password. However we will provide help
to legitimate users with this dilemma for a fixed fee of
AV Design Support
If you need help in designing system and deciding on
which products to use, please contact Altinex Inc. Their
experienced technical support personnel will be able to
assist you with this request.
AVSnap Bugs Support
If you think you found a bug within AVSnap, please
report it on the AVSnap Forum. This is the fastest way
for us to provide you with a solution or work around.
Any requests by e-mail will typically get response in
Contact AVSnap support by e-mail: